Privacy Policy

1. Scope

This policy applies to personal information and business contact information collected from website visitors, current and prospective customers, shippers, brokers, consignees, vendors, carriers, drivers, owner operators, job applicants, and other individuals who interact with Mann Trans Inc.

2. Information We Collect

Depending on your relationship with us, we may collect the following categories of information:

• Contact information: name, company, job title, email address, phone number, mobile number, business address, and communication preferences.
• Shipment and service information: origin, destination, commodity, temperature requirements, pickup and delivery details, equipment needs, appointment information, special handling notes, and service history.
• Commercial information: quote requests, rate confirmations, invoices, payment status, billing contacts, claims information, and customer service records.
• Driver and applicant information: employment history, CDL details, driving experience, location, qualifications, application notes, and screening-related information where permitted by law.
• Technical information: IP address, browser type, device information, pages visited, referring URLs, cookie preferences, and website performance data.
• Communications: messages submitted through forms, emails, call details, SMS/text message consent status, text message records, and records needed to respond to inquiries or manage business relationships.

3. How We Collect Information

We collect information directly from you when you submit a quote request, contact form, driver application, email, phone inquiry, SMS consent checkbox, text message, or other business communication. We may also receive information from brokers, shippers, consignees, dispatch systems, compliance providers, payment providers, insurance providers, or other service partners involved in transportation and logistics operations.

4. How We Use Information

We use information for legitimate business, operational, compliance, and security purposes, including to:

• Respond to quote requests, service inquiries, driver applications, and support requests.
• Plan, quote, book, dispatch, monitor, and complete transportation and logistics services.
• Manage customer, vendor, broker, carrier, and driver relationships.
• Send transactional communications, including confirmations, operational updates, service notices, and follow-ups.
• Evaluate driver or employment applications and conduct legally permitted screening.
• Process billing, collections, claims, insurance, audits, and accounting records.
• Maintain safety, security, fraud prevention, and regulatory compliance programs.
• Improve website performance, user experience, service quality, and internal processes.
• Comply with legal obligations, subpoenas, audits, law enforcement requests, and regulatory requirements.

5. SMS And Text Messaging

If you choose to receive SMS/text messages from Mann Trans Inc, we use your mobile number and consent status only to send and manage text communications related to your inquiry, freight quote, shipment, service updates, driver application, recruiting, or other business relationship with Mann Trans Inc.

• SMS consent is optional and is not required to request a quote, submit a form, apply for a driver position, or purchase services.
• Message frequency varies based on your request, shipment activity, application status, or service relationship.
• Message and data rates may apply.
• You may opt out at any time by replying STOP. You may request help by replying HELP or by contacting us at (661) 889-5991 or info@manntransinc.com.

No mobile opt-in, SMS consent, or text messaging originator opt-in data will be shared with third parties or affiliates. We do not sell, rent, trade, or transfer mobile opt-in information. The information sharing described elsewhere in this Privacy Policy excludes mobile opt-in, SMS consent, and text messaging originator opt-in data.

6. Cookies And Similar Technologies

Our website uses essential cookies and local browser storage to operate the website, remember cookie choices, protect forms from spam, and maintain basic functionality. We may use optional analytics or performance cookies only to understand aggregate website usage and improve the site.

• Essential cookies: required for security, cookie consent storage, and core website functionality.
• Performance cookies: help measure traffic, page performance, and visitor interaction in aggregate.
• Preference storage: remembers whether you accepted or rejected non-essential cookies.

You can accept or reject non-essential cookies using the cookie notice on our website. You can also clear or block cookies through your browser settings. Blocking cookies may affect some site functionality.

7. How We Share Information

We do not sell personal information. We may share information only as needed for business operations, legal compliance, or with your direction, including with:

• Dispatch, transportation, warehousing, communication, and customer service providers.
• Brokers, shippers, consignees, carriers, drivers, and vendors involved in a shipment or service request.
• Email, hosting, cloud, cybersecurity, analytics, payment, accounting, insurance, and compliance service providers.
• Government agencies, regulators, courts, law enforcement, auditors, or insurers when required or appropriate.
• Successors in connection with a merger, acquisition, financing, restructuring, or sale of business assets.

SMS data exclusion: Mobile opt-in, SMS consent, and text messaging originator opt-in data are excluded from the sharing described above and will not be shared with third parties or affiliates.

8. Data Security

We use administrative, technical, and physical safeguards designed to protect information from unauthorized access, disclosure, alteration, and destruction. These safeguards may include access controls, encryption in transit where appropriate, credential protection, monitoring, vendor controls, and internal handling procedures. No internet or email transmission is completely secure, so sensitive information should be shared only through appropriate business channels.

9. Data Retention

We retain information for as long as needed to provide services, manage business relationships, comply with transportation, tax, insurance, employment, accounting, safety, and legal obligations, resolve disputes, enforce agreements, and maintain records. Retention periods vary by record type and legal requirement.

10. Your Privacy Choices And Rights

Depending on where you live and your relationship with us, you may have rights to request access, correction, deletion, restriction, portability, or additional information about our handling of personal information. You may also opt out of non-essential marketing communications. We will not discriminate against you for exercising legally available privacy rights.

To submit a privacy request, contact us using the information below. We may need to verify your identity and relationship to the information before responding.

11. Driver And Applicant Information

Driver and applicant information may be used for recruiting, qualification review, safety, insurance, background checks, employment administration, regulatory compliance, and related business purposes. Additional notices or authorizations may apply when background checks, motor vehicle reports, drug and alcohol testing, or other regulated screening is required.

12. Third-Party Websites

Our website may link to third-party websites, platforms, maps, social media pages, or service providers. We are not responsible for the privacy or security practices of third-party websites. Review their policies before submitting information to them.

13. Children's Privacy

Our website and services are intended for business users and adults. We do not knowingly collect personal information from children under 13.

14. Updates To This Policy

We may update this Privacy Policy from time to time to reflect changes in our business, technology, legal requirements, or privacy practices. The updated policy will be posted on this page with a revised effective date.